Outdoor Research Reviews

Very good products but the size was surprisingly not right on this hat and it cost a fortune to return it because they don't use their negotiated rates for returns and I had to use my walk-up customer rates at UPS.

I would never recommend anyone ever order anything from outdoor research they added five additional items to my order after I hit the place order submission causing that it to charge over $1000 that I did not authorize and then when I contact customer service they can’t even give me any guarantee that they’ll cancel the order nor can they even give me a confirmation number that they’re processing my request to cancel the order the customer service was totally unhelpful, totally unprofessional and did nothing to try and resolve my issue.

I bought the gaiters. Look good, fit well, very light.
BUT they don't stay in place because there is no undersole strap.

Bought what appeared to be their flagship product: the OR interstellar jacket. After only a year the pockets ripped. Not water proof at all, even after retreating the fabric with a waterproofing solution they recommended.
I just use it as a wind stopper now, but this definitely is no rain jacket. And the fabric does not seem durable at all. I have a feeling they invested in marketing instead of quality. Because at the time I bought it every blog seemed to praise this jacket. I feel kind of ripped of and will probably never purchase from this company again.